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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tori Jacobs

Tori Jacobs

March 10, 2026

5  out of  5
rating by Tori Jacobs
"Amy Perlman is the best! She is incredibly helpful - always sweet, friendly, and so easy to work with! She has always worked with me to get the best prices, which in this economy is very appreciated :) I’ve been with this State Farm office since 2019, and they have consistently taken great care of me. Highly recommend this location, especially if you want top‑notch service!"
We responded:
"Tori, what an incredible compliment to share on Amy's behalf. She works very hard to provide top notch customer service. I'm glad you got to experience that from her. The rest of my team is waiting to provide that service the next time you call! Thank you for your business!"
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Fernando Gonzalez

February 20, 2026

5  out of  5
rating by Fernando Gonzalez
"I just finished coming back home from visiting the state farm office near me. And I had a wonderful experience with the help of Mrs Liz Colker who assisted me with a small problem I had. It's true (like a good neighbor State Farm is There to help me) Thank you for your help. Fernando Gonzalez"
We responded:
"Fernando, we love having our customers come in the office to visit with us. Thank you for coming by for a conversation and allowing us to get acquainted. Liz is a trusted member of my team who seeks to treat others as she wants to be treated. I’m really happy that was your experience. Please call us anytime, for any needs you have."
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Corrine Foisy

February 3, 2026

5  out of  5
rating by Corrine Foisy
"Amy from state farm is always so helpful with all my questions and helping navigate the best deals for my car insurance."
We responded:
"Corrine, your note was a really bright spot in our day here at the office! It's great to know that the attempt to provide excellent service is recognized! Thank you for sharing your experience and for trusting us to work with you. We'll be here when you need us! Have a great day."
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John Heineman

January 26, 2026

5  out of  5
rating by John Heineman
"Always helpful and responsive. Great service and follow up."
We responded:
"You've been with us a long time John, and we've addressed many questions and worked through many issues together. Thank you for allowing us to be your resource for auto, home, umbrella and Commercial Insurance. We appreciate your support and are thankful for your trust. "
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Warranty Claims

January 23, 2026

5  out of  5
rating by Warranty Claims
"So happy I went back to State Farm this year, Tom Houlihan's team was easy, fast & effcient. I am saving so much money moving back to them for Autos, Home & Investment Property. Highly recommend if you are search for new insurance in the new year! Thank you to everyone there, Valerie P Kellar"
We responded:
"Valerie, we've missed you! Thank you for giving us another opportunity to work together. I understand that each household has to watch out for their costs, and sometimes that means we make decisions to go with a different insurance option. But when it makes sense to return to the option you've known and trust for so long, we're here. I appreciate your business and your willingness to share with others. We want more customers just like you!"
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Grace C

January 22, 2026

5  out of  5
rating by Grace C
"Liz is incredible. She helped my fiancé and me navigate multiple policies and provided thoughtful guidance on the best options for us, always with integrity, honesty, and a genuine assessment of our actual needs. The entire team is exceptionally responsive and kind, it’s truly a breath of fresh air to work with an agency that clearly has your best interests in mind. If you’re looking to combine policies, switch agencies, or even just ask questions, I highly recommend calling Tom’s office."
We responded:
"Wow Grace! Thank you for those remarks! Liz IS incredibly thoughtful and focused on customer satisfaction. Your interaction with her is reflective of her concern to do what's right for YOU. If we all do that, then it works out for everyone. Thank you for your business! We greatly appreciate it, and you!"
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kavita bajaj

January 21, 2026

5  out of  5
rating by kavita bajaj
"⭐️⭐️⭐️⭐️⭐️ Great experience with Amy Perlman! The process was smooth, customer service was helpful, and everything was explained clearly. I’m very satisfied."
We responded:
"Kavita, I want to thank you for taking the time to share your experience of our office, with others. We're focused on growing this agency with great families, like yours, who appreciate a personal touch from someone who understands their own situation. Amy, Monica, Liz and Stephanie are all excellent at that. But we're not just here at the time of the sale. We feel we excel at the time of the claim to provide understanding and assistance during a time that is unfamiliar to most. Thank you for trusting us to provide this service to you. Call on us anytime, for anything you may need. Blessings to you and your family. "
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Samantha

January 14, 2026

5  out of  5
rating by Samantha
"Truly amazing people. I have been with working with this office for almost 15 years. They have always been wonderful to work with. I called in today and worked wit Liz and she was so sweet, kind and helpful. I 100% recommend you working with this fantastic group of people."
We responded:
"Good morning Samantha! Thank you for allowing us to provide your auto and renter's insurance, and for sharing your experience with others. We aim to provide an amazing experience for each customer, each time. I'm excited that was your experience. Please call on us anytime, for anything. We appreciate your business. "
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Olga Y

January 9, 2026

5  out of  5
rating by Olga Y
"Been with doing business for years. AMY IS AWESOME. She always looks out for any discount that my family and I can save. She is very helpful and knowledgeable. Thank you for all you do and I will continue to use her."
We responded:
"Olga, thank you for sharing your experience with Amy. She is awesome and treats others like she wants to be treated. She thinks like a customer which is helpful because she is budget conscious, thinking along with you. We want to grow with great customers like you, and reviews like this help us to do that! We appreciate your business and are thankful to know you "
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Anthony Dean

December 17, 2025

5  out of  5
rating by Anthony Dean
"Great service from the team at Tom Houlihan’s agency!! Quick response and very thorough while being reasonable priced! Highly recommend for your insurance needs!"
We responded:
"Thanks Anthony! We want to be the first and best choice for auto and home insurance in Suwanee and the surrounding areas. We're honored that you shared your experience with others. Thanks for your business, your trust and your support. "
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Chris Baker

December 12, 2025

5  out of  5
rating by Chris Baker
"Tom and the whole staff are OUTSTANDING! It is hard to imagine a better experience than what I've had dealing with these fine folks throughout the many years I've been insured by State Farm. They have helped me and saved me money. I refer this business to all friends and family and business associates on a regular basis. HIGHLY RECOMMEND!!!!"
We responded:
"Chris- your comments and compliments mean a great deal to me. I know you value good service and professionalism. This review is a tremendous compliment to me. We appreciate your business and your confidence in us. Thank you"
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Tripp Prince

December 5, 2025

5  out of  5
rating by Tripp Prince
"Incredibly pleased with my experience with Tom and his entire staff. They go the extra mile to help you understand your coverage and patiently respond to any questions that you may have as a customer. This level of customer service is increasingly rare and wildly refreshing when you encounter it. Can't recommend them enough!"
We responded:
"Tripp, so pleased to know that you are on board with us! Thank you for giving us an opportunity to work with you and your family. We're excited to have you! And thank you for sharing your experience with others. We want more great families like yours. Referrals are the best way to accomplish that. So thank you!"
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Pat Weinstiger

November 26, 2025

5  out of  5
rating by Pat Weinstiger
"I was very impressed by Amy and Tom they were very helpful and wanted to make sure I understood everything and that I was happy. They made me feel like I was in good hands all I have to do is call them I’m one happy customer. Pat Weinstiger"
We responded:
"Pat, I'm always humbled and honored when our attempts to provide a great experience result in the one you shared. We strive to grow with great families like yours. There's no better way to accomplish our goal than to treat others how we wish to be treated. Thank you for your business!"
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Heather Bee

November 26, 2025

5  out of  5
rating by Heather Bee
"Very friendly, professional and knowledgeable representative."
We responded:
"Heather, we appreciate your review of our business and your service. We always want to provide excellent customer service. I'm happy to know that was your experience. Thank you for your trust in us!"
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Bob Grason

November 25, 2025

5  out of  5
rating by Bob Grason
"Tom, Just a note of appreciation to you and your staff. That, being when ever I have questions or next help. They are ready to assist in a very professional manner. I have been with State Farm for 68 years. I won't change for anything. Keep up the great service. Warm Regards, Bob"
We responded:
"Bob, thank you for sharing your experience with others. Anyone who is in customer service and who cares about the job that they do strives to receive a review like this. It’s what tells us we’re doing a good job. We love our customers and we work for THEM. Thank you for trusting us to care for you and your family - for all these years!"
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Jean Sams

November 20, 2025

5  out of  5
rating by Jean Sams
"We have used them for car and home ,more years than I count. My husband has dementia and I am executive dysfunctional (it is a real thing), Monica has gone out of her way numerous times to keep us on the right track. We really are thankful for both Monica and Tom."
We responded:
"Thanks Jean for your kind words. I have fond memories of coming to the house to view Mike's car collection and listening to stories of those vehicles. He was an avid collector! We have appreciated having you as customers all these years and pray that you maintain your strength while taking care of Mike. Please continue to call on us if you need anything!"
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Robert Hager

November 5, 2025

5  out of  5
rating by Robert Hager
"I have worked with Amy Perlman and she has done an excellent job at understanding my family needs and delivering wonderful customer service. For me, that goes a long way building that relationship and knowing if something comes up in the future I know I can count on her."
We responded:
"Bob, it's great when people who do good work get acknowledged for it. Thank you for doing so with Amy, who really strives to make each customer feel heard and appreciated. She does what's best for the customer, not the agency, because we ultimately serve you. Thank you for taking the time to share your experience with others. We want to grow with great families like yours. This helps others to know they have a choice. God bless you and your family. "
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Brendan Franke

October 28, 2025

5  out of  5
rating by Brendan Franke
"Liz is awesome, I appreciate her patient attitude and willingness to help. She’s super efficient and quick to action which I know can be hard to do but I appreciate nonetheless."
We responded:
"Brendan, thank you for recognizing Liz and her level of customer service and professionalism. She works hard to make sure she treats everyone the way she wants to be treated. Thank you for trusting in us to assist you, and for allowing us to provide the necessary coverage you needed. Call us anytime for anything! "
Profile photo of Hamid Reza Hassanzadeh

Hamid Reza Hassanzadeh

September 24, 2025

5  out of  5
rating by Hamid Reza Hassanzadeh
"Had a very smooth transition to state farm with help of Liz and Amy. Thank you guys."
We responded:
"Thank you Hamid! Everyone likes to know that they are doing a great job. Your note is affirmation to both Amy and Liz of their good work. I'm honored that you chose us to help with your insurance but I'm even happier that the process was easy. We look forward to working with you and are grateful for your support. Thank you!"
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S

September 22, 2025

5  out of  5
rating by S
"They are always willing to assist, great customer service."
We responded:
"Thank you S! We appreciate you taking the time to share your experience with others. Please call us anytime, for anything!"
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Cynthia Brown

September 16, 2025

5  out of  5
rating by Cynthia Brown
"I simply love this office. Recently Stephanie helped me change homeowners' insurance policies and her customer service is unmatched. 10 out 10 recommend this office. I have been with them for 10 years!"
We responded:
"Cynthia, I love your review of our office! Who wouldn't?! I'm so pleased that your experience with Stephanie was so positive and helpful. She works really hard to make sure our customers get the coverage they need at the cost that is reasonable for them, with an understanding of the coverage they've chosen. Thank you for sharing your experience with others. We want to grow with other great customers like you, and this is a great way to help us do so. Thank you!"
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Michelle Petit

September 13, 2025

5  out of  5
rating by Michelle Petit
"Tom Houlihan- State Farm Insurance, insures everything in my house. My house our cars and my grown daughters car for at least Thirty years. Recently I had an accident. The staff was very patient and helpful. All I had to do was describe the accident. They told me where to get a rental car and recommended a place to have my car repaired. Two phone calls and a drive to the car rental and drop off my car at the collision repair. Three days later I picked up my freshly repaired and detailed car. Bingo bango, no fuss no muss. Mr Houlihan staff took care of the rest. The staff is fabulous!!! By the way Classic Collision that they recommended was also was wonderful. Kept me informed as they completed each step of the repair and returned my car fixed and looking brand new."
We responded:
"Michelle, we've been through a lot of "life" together since you've been a customer of ours. I'm honored that you've trusted us to provide the coverage on your home and auto for all these years. I'm especially happy that your recent experience was remarkable, quick and without incident. We like to celebrate those customer experiences in my office because they tell us we've done our job well. Thanks for letting others know of your experience. We appreciate you vastly!"
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Vanessa Romero

August 29, 2025

5  out of  5
rating by Vanessa Romero
"Tuve una excelente experiencia!! Mi asesora fue liz, fue muy amable y contestó todas mis dudas e inquietudes, su atención fue excelente y muy rápida, muy eficaz y dulce!! Gracias liz, la mejor!!!"
We responded:
"Vanessa, gracias por tus amables palabras sobre Liz. Ella trabaja duro para brindar excelente servicio, información y orientación para que puedas estar seguro de la mejor protección. Apreciamos tu negocio y confianza en nosotros. ¡Llámanos en cualquier momento para cualquier cosa!"
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Marshad Johnson

August 8, 2025

5  out of  5
rating by Marshad Johnson
"Tom is great!! Very knowledgeable and caring. Monica also is a gem. Highly recommend Tom and his team for all your insurance needs!"
We responded:
"Thank you Marshad. It was a pleasure meeting and getting to know you. I hope that we can be a part of your insurance program as you begin your new family. God bless you both!"
Profile photo of Colson Drake

Colson Drake

August 5, 2025

5  out of  5
rating by Colson Drake
"This agency is truly wonderful. Their agents are so kind and patient, and their policies are simply outstanding. I used to pay so much for my insurance, but now every time l need a new policy here, I am so surprised with how inexpensive it is and with how much coverage I get out of it."
We responded:
"Colson, what an amazing review! Thank you so much for sharing your experience with others. We work hard to make a good impression but also deliver top notch service, so you'll feel good about telling others! Thank you for doing that. Call on us anytime, for anything that may come up. "