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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chester Banaszak

March 26, 2025

5  out of  5
rating by Chester Banaszak
"Great staff to interact with and provide exceptional service, very pleased with them assisting in transitioning to a new policy that saved me money and provided better coverage. Couldn't ask for a better team to work with!"
We responded:
"Thank you Chester! We’re thrilled to have you with us and we’re honored that you chose us to work with you! Thank you for trusting in us! Call us anytime, for anything. "
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Jay Sinclair

March 19, 2025

5  out of  5
rating by Jay Sinclair
"Stephanie Rhodes was extremely helpful, fast and concise as we worked on new policy’s and defined the particular items that need fulfillment in the policy we were creating. The Tom Houlihan Insurance Agency rocks - First Class !!"
We responded:
"Thank you Jay! Stephanie works hard to provide the service she would want to receive. I’m glad that you got the opportunity to work with her. We’ll be here when you need us - even in the middle of the night, on the weekends or on holidays. Thank you for trusting us to serve you and your family. "
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britt mcconnell

March 18, 2025

5  out of  5
rating by britt mcconnell
"I've been with Tom Houlihan State Farm for years, and they have always been there for me—whether it was storm damage to my house or anything else. They truly treat me like family, and I couldn’t ask for better service! Tom, Monica, and Stephanie all go above and beyond, and they deserve all the recognition for their outstanding support. Highly recommend this team!"
We responded:
"Britt, You and Brittney have been great customers - responsive, helpful and communicative. We couldn't ask for better people to do business with. Thank you for trusting us and allowing us to be part of your team. We appreciate you immensely!"
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Yue Zhang

March 13, 2025

5  out of  5
rating by Yue Zhang
"Great pricing and friendly staff!"
We responded:
"Hello Yue! Thank you for offering your review of my business. We look forward to serving you now, and into the future. "
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Leigh Regan

March 12, 2025

5  out of  5
rating by Leigh Regan
"Friendly, knowledgable agents any time I call with a question. I also had a roof claim as a result of hail damage, and that process went very smoothly."
We responded:
"Leigh, your business is very appreciated, as are the comments about our team. We always want to serve as we want to be served, and make others feel like family. Call on us anytime - we’ll be ready to assist!"
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Rita Park

March 8, 2025

5  out of  5
rating by Rita Park
"When we moved to Suwanee I was so happy to find Tom Houlihan’s State Farm office near our new home. The staff has been so friendly and helpful with issues that have occurred! I would 100% recommendation Tom and his great staff!"
We responded:
"Rita, we love working with homeowners new to our area because it allows us to demonstrate our desire to serve. I’m really pleased your experience left you feeling that way. We’re here for you when you need us, and when you don’t. Call anytime for anything."
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Christine Andrews

March 6, 2025

5  out of  5
rating by Christine Andrews
"Tom Houlihan’s team with State Farm gave me excellent service in helping me move my elderly parent’s insurance from their house to the retirement home. Thank you!"
We responded:
"Christine, I'm really pleased that our efforts made yours easier and that your parents are in a good, safe place. We're always here, ready to help, and will do so with a great attitude. Thank you for trusting in us. "
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J W

March 4, 2025

5  out of  5
rating by J W
"Amy and Monica at State Farm were amazing! They made getting home insurance easy, answering all my questions with professionalism and care. Highly recommend!"
We responded:
"Thank you, JW! We're here for you whenever you need us and we appreciate your business. "
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chuck moore

February 28, 2025

5  out of  5
rating by chuck moore
"Very professional and knowledgeable staff. Provided excellent customer service and was the most pleasant experience I’ve ever had in dealing with an insurance company and agent"
We responded:
"Chuck, really appreciate your review of my team and willingness to share it with others. We work hard to treat others like we want to be treated, that means doing so with each interaction, each time. I'm so pleased that your experience made such a favorable impression. I hope you'll share with your friends! Thanks for allowing us to serve you."
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Jessica Jia

February 28, 2025

5  out of  5
rating by Jessica Jia
"Stephanie was really helpful. She is prompt to respond."
We responded:
"Thank you, Jessica! I appreciate your review and am thankful for your business. Please call us anytime for anything. "
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YASH P

February 27, 2025

5  out of  5
rating by YASH P
"Had a great experience very professional and friendly gave me a good quote on my policy. They care about customers and great service and detail every information which make them better and unique . Shoutout to Monica Definitely recommend them you guys are the best"
We responded:
"Yash, this is the kind of review that makes me proud to be a business owner. We always want to treat each interaction as our only concern. Your experience seems to have been consistent with that. We're here for you whenever you need assistance - morning, noon or night. Thanks for your business!"
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James Huff

February 25, 2025

5  out of  5
rating by James Huff
"Great people great prices and fantastic service!"
We responded:
"James, I really appreciate your review and your trust in us to assist with your insurance program and needs. Please call us anytime, for anything. "
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Megan Reeves

February 20, 2025

5  out of  5
rating by Megan Reeves
"My family has quite literally done business with State Farm longer than I’ve been alive so it only made sense to continue to use them for my own growing family. Everyone I have ever spoken to has been kind, professional and prompt and I could not recommend them more highly."
We responded:
"Megan, it has been a pleasure to do business with your family, and now with you as you start your own family! Thank you for allowing us to assist your efforts to be covered properly, and to answer your questions along the way. We always want to be a resource for you to make informed insurance decisions. Thank you!"
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T J

February 11, 2025

5  out of  5
rating by T J
"Amy went above and beyond to answer my questions and provide me with needed auto coverage at a great premium! Monica is always friendly and helpful!"
We responded:
"Hey TJ! Thanks for your kind words about Amy and Monica. They are great and strive to treat others like they want to be treated. I'm really pleased that you got to experience that. Thank you for your trust in us!"
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Randy

February 7, 2025

5  out of  5
rating by Randy
"Great customer service, prompt and professional! The reason I have had State Farm Insurance for over 40 years!"
We responded:
"Randy, I can't tell you how much we appreciate your trust in us. 40 years IS a long time, and really unheard of in today's day and age. I'm honored that your experience has made you feel it has been worth it to stay in one place. We look forward to providing that service and attention for many more years. Thank you!"
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K Jecker

February 3, 2025

5  out of  5
rating by K Jecker
"We LOVE State Farm!! Their attention to detail and easy solutions are second to no one. We’ve tried other insurance agencies with no success on savings or coverage. To the folks in this office - Great job! Thanks, Tom!"
We responded:
"Kimberly, thank you for your review of our service. We really appreciate your trust in us and willingness to tell others about your experience. Don't hesitate to call us anytime, for anything. "
Profile photo of Charlene Wall

Charlene Wall

February 3, 2025

5  out of  5
rating by Charlene Wall
"Stephanie went out of her way to help me make the best choices regarding insurance on my car purchase. I really appreciate Tom Houlihan State Farm Insurance for doing a good job with all my insurance policies."
We responded:
"Thank you Charlene! It's a great day when you have an experience that meets and exceeds expectations. Stephanie and my team strive to provide that every time they interact with one of our customers. We welcome the opportunity to serve and look forward to doing that for you for a long time to come. Thank you for trusting in us!"
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Jazzauria Williams

February 2, 2025

5  out of  5
rating by Jazzauria Williams
"Amy was simply amazing! She went above and beyond to help my husband and me with our new insurance. Her dedication to making sure we had everything we needed was incredible. She took the time to understand our needs and created an insurance plan that perfectly suited us. I highly recommend her!"
We responded:
"Jazzauria- isn’t it a great feeling to work with someone who treats you with the care and concern that you deserve? Amy is someone who works hard to treat others as she would like to be treated. It really comes out in her interactions with customers, as it apparently did with you! I’m very happy you had such a good experience, and I look forward to serving you and your husband’s insurance needs for a long time. Thank you for your business!"
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Mojo tanga

January 23, 2025

5  out of  5
rating by Mojo tanga
"We have been clients of Tom Houlihan for many years. They have always been very responsive helping us navigate new drivers, new cars and other insurance needs. I would highly recommend them."
We responded:
"Mojo- it is unusual to have a long term customer these days. That’s why I take great pride when customers of mine choose at each renewal to stay with us. We may not always be the cheapest, but we will always communicate what our customers need to know. We’re always available and will make sure to return calls and correspondence promptly. Thanks for your continued trust in us. We appreciate you!"
Profile photo of Elizabeth Short

Elizabeth Short

January 3, 2025

5  out of  5
rating by Elizabeth Short
"I have been with Tom Houlihan’s office for years! They are always very responsive and helpful. If you need a good insurance agent, I recommend Tom Houlihan!s office!"
We responded:
"Hey Elizabeth! It's great to see your review here. We've appreciated your support and patronage of my agency and always look forward to hearing from you. Thank you for sharing your experience with others! We're here for you, whenever you need us. "
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Stacy Daniels

December 21, 2024

5  out of  5
rating by Stacy Daniels
"The staff is very polite and understanding I would recommend anybody to this company"
We responded:
"Stacy, we appreciate having you as a customer with us for many years. A review of our service like the one above means a great deal to us. THANK YOU for your trust and willingness to allow us to serve you. We look forward to many more years. "
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Kie Sian Scibilia

December 20, 2024

5  out of  5
rating by Kie Sian Scibilia
"Tom Houlihan's team is the best. His team, especially Amy Perlman and Monica always friendly, knowledgeable, responsive, and answer my question in timely manner. I highly recommend them."
We responded:
"Thank you Kie! You worked with two of the best. They serve others with great care and intention. I'm proud of their efforts and especially the fact that you felt that attention. Thanks for your trust in us to service your insurance business!"
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Mitzie Smith (Shorty)

December 12, 2024

5  out of  5
rating by Mitzie Smith (Shorty)
"Good Morning, My name is Mitzie, I have been with state farm for over 30 years. Therefore I have never had any issues within the company or with it staff. I have to say the atlanta branch whom I have been working with for all these years have been outstanding and still is today. Mr. Houlihan is a very understanding person whom I have know to get very personal when it comer to satisfying his customers. He treats each individual on his/her level rather its personal or professional he goes out his way to make sure you are satisfied even if it takes him going that extra mile. Let not forget the ladies who work beside him, I don't think he could be where he is without them. Hats off the the ladies you are amazing when it comes to supporting Mr. Houlihan and the customers in your office and on the books. Mitzie Smith Thanks for all these great years of service you are a blessing from above! December 12, 2024"
We responded:
"Mitzie- we have loved having you as a customer, and have been honored to serve your insurance needs. We strive to treat others as they want to be treated, and provide service to support that goal. Monica, Stephanie and Amy love our customers and work hard to make each interaction remarkable. Thank you for your kind words and for sharing them with others. We want to grow with other great customers like you! Thank you. "
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Sue Bova

December 10, 2024

5  out of  5
rating by Sue Bova
"Excellent Agency, professional team, and quality customer service. Recommend them highly!"
We responded:
"Sue, Thank you for trusting us with your home and auto insurance. We really appreciate your business and welcome a chance to serve you. Please call us anytime, for anything. We'll be here for you."
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T dugans

December 7, 2024

5  out of  5
rating by T dugans
"I am elated that I found Tom Houlihan, State Farm Insurance Company. The people working at this branch are knowledgeable and friendly. They have been patient and professional. I especially like that I can text them and they will actually text back, in a timely manner. Thank you 😊"
We responded:
"Ti-Ka - thank you for this wonderful compliment of my team and their service to you. We're thrilled to have you with us, and we look forward to serving you going forward. Please don't hesitate to call on us at anytime, for anything - and please send us your friends! We want to grow with great families, like yours! "