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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marshad Johnson

Marshad Johnson

August 8, 2025

5  out of  5
rating by Marshad Johnson
"Tom is great!! Very knowledgeable and caring. Monica also is a gem. Highly recommend Tom and his team for all your insurance needs!"
We responded:
"Thank you Marshad. It was a pleasure meeting and getting to know you. I hope that we can be a part of your insurance program as you begin your new family. God bless you both!"
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Colson Drake

August 5, 2025

5  out of  5
rating by Colson Drake
"This agency is truly wonderful. Their agents are so kind and patient, and their policies are simply outstanding. I used to pay so much for my insurance, but now every time l need a new policy here, I am so surprised with how inexpensive it is and with how much coverage I get out of it."
We responded:
"Colson, what an amazing review! Thank you so much for sharing your experience with others. We work hard to make a good impression but also deliver top notch service, so you'll feel good about telling others! Thank you for doing that. Call on us anytime, for anything that may come up. "
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Ethan Keairnes

July 29, 2025

5  out of  5
rating by Ethan Keairnes
"Amy was very helpful with helping me find the right car coverage for my specific situation. She also made sure I had all of the possible discounts I could get to decrease my premium price. Good people at this insurance agency."
We responded:
"Ethan, thank you for taking the time to share your experience with us and others. We try hard to provide top notch service to our customers. Your review helps us to know that we accomplished that goal. We look forward to serving your needs and are here, whenever you need us. Thank you!"
Profile photo of Brian Walker

Brian Walker

July 11, 2025

5  out of  5
rating by Brian Walker
"Tom, Amy, Monica and the rest of the team are extremely helpful! Thank you for all that you do in protecting our cars, home, and valuables."
We responded:
"Brian, we appreciate the opportunity to partner with you on your insurance program. This is important work and having a customer who is involved and interested certainly makes it easier for our efforts to be more effective. Thank YOU for working with US! We appreciate your and your trust in us and look forward to serving you for a long time. "
Profile photo of Cam

Cam

July 9, 2025

5  out of  5
rating by Cam
"Amy was amazing! She was very patient and took the time to figure out a solution to my problem. I thank her and State Farm!"
We responded:
"Thank you Cam for taking the time to share your experience with others. The best way to grow a business is to make a good impression on those you serve, and then to have that experience shared with others. We work hard to make sure each interaction provides a great experience. I'm happy yours was! Keep calling us for whatever you need. We'll be here. "
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Jodie Brown

July 8, 2025

5  out of  5
rating by Jodie Brown
"I have received amazing service as a new customer with Tom. Amy Perlman has been great to work with as she is very thorough and informative! I am very happy with the service and the coverages for the price."
We responded:
"Thank you Jodie for recognizing Amy and her passion for our customers! She works hard to understand what you want to achieve so the final product meets your needs. Thank you for giving us the opportunity to work with you. We look forward to a great relationship! Please call us anytime for anything!"
Profile photo of Maureen Principe

Maureen Principe

June 25, 2025

5  out of  5
rating by Maureen Principe
"I am very happy with my State Farm agent, Tom Houlihan and his office staff. I am always able to contact them by phone directly and not go through an automated phone process. The phones are answered promptly, the staff is knowledgeable, courteous, and always respond to my questions/needs. I have been a State Farm client for over 30+ years. I recently moved and needed to find a new agent. Tom was highly recommended to me and I am glad I chose his office."
We responded:
"Maureen, we are really happy that you chose us to assist with your insurance needs. We work hard to provide top notch service and it's wonderful for me to hear that the work of my team made such a good impression upon you. Please let us know what we can do to assist you at any time. We're here for you! Thank you for your kind words. "
Profile photo of Allison Purcell

Allison Purcell

June 18, 2025

5  out of  5
rating by Allison Purcell
"Amy Perlman was great! She was helpful, attentive and responsive. She completed what I asked within the same day. Highly recommend!"
We responded:
"Allison, we appreciate your trust in us to provide your insurance coverage. Amy works hard to treat others just as she would like to be treated, so I'm happy you had a great experience. Please call on us anytime, for anything! "
Profile photo of Hunter Marshall

Hunter Marshall

May 1, 2025

5  out of  5
rating by Hunter Marshall
"Great insurance agency always been a pleasure to work with! Highly recommend!"
We responded:
"Thanks Hunter. We appreciate getting the opportunity to work with you and look forward to doing so for a long time! Have a great day."
Profile photo of Leonard Insalaca

Leonard Insalaca

April 28, 2025

5  out of  5
rating by Leonard Insalaca
"Great customer service, and the best rates around. Thank you Tom and company!"
We responded:
"Thank you, Len. We appreciate having you on as a customer! We'll be here for you whenever you need us. Call us anytime, for anything!"
Profile photo of David Garcia

David Garcia

April 24, 2025

5  out of  5
rating by David Garcia
"Amy has been so helpful in getting my SMB Business Insurance up and running. She did her due diligence to research and make sure all my questions were answered."
We responded:
"That’s what we like to hear David! You deserve an insurance partner that will approach insurance the way you approach your business. Thank for trusting us to provide this service for you. We appreciate you!"
Profile photo of Derick Thompson

Derick Thompson

April 15, 2025

5  out of  5
rating by Derick Thompson
"Tom Houlihans agency through State Farm is simply put just great. Responsiveness and customer service is always a priority. Thank you for helping me and my family with our insurance needs."
We responded:
"Derick- it’s a pleasure to do business with people who appreciate customer service that is responsive to their needs. As someone who deals with the public on a daily basis, I know you appreciate that too! Thanks for trusting in us. We look forward to serving you for a long time!"
Profile photo of Fred

Fred

April 5, 2025

5  out of  5
rating by Fred
"All of the agents that I spoke with at this insurance agency were very friendly, knowledgeable and took care of all of my needs and concerns. Thank you for wonderful service."
We responded:
"Thank you Fred! We look forward to serving you again. We appreciate your comments and support of our agency. "
Profile photo of Ronald Lewis

Ronald Lewis

April 3, 2025

5  out of  5
rating by Ronald Lewis
"Anytime you need them, they are a call away. I would recommend them to anyone."
We responded:
"Short, simple and to the point. Thank you, Ronald, for your review. Whenever you need us, we ARE available. It could be the middle of the day, or middle of the night; weekends, holidays or any time after hours. If you feel it's an emergency to you, it's an emergency to us - and we'll be there. Thanks for trusting us with your business. "
Profile photo of Chester Banaszak

Chester Banaszak

March 26, 2025

5  out of  5
rating by Chester Banaszak
"Great staff to interact with and provide exceptional service, very pleased with them assisting in transitioning to a new policy that saved me money and provided better coverage. Couldn't ask for a better team to work with!"
We responded:
"Thank you Chester! We’re thrilled to have you with us and we’re honored that you chose us to work with you! Thank you for trusting in us! Call us anytime, for anything. "
Profile photo of Jay Sinclair

Jay Sinclair

March 19, 2025

5  out of  5
rating by Jay Sinclair
"Stephanie Rhodes was extremely helpful, fast and concise as we worked on new policy’s and defined the particular items that need fulfillment in the policy we were creating. The Tom Houlihan Insurance Agency rocks - First Class !!"
We responded:
"Thank you Jay! Stephanie works hard to provide the service she would want to receive. I’m glad that you got the opportunity to work with her. We’ll be here when you need us - even in the middle of the night, on the weekends or on holidays. Thank you for trusting us to serve you and your family. "
Profile photo of britt mcconnell

britt mcconnell

March 18, 2025

5  out of  5
rating by britt mcconnell
"I've been with Tom Houlihan State Farm for years, and they have always been there for me—whether it was storm damage to my house or anything else. They truly treat me like family, and I couldn’t ask for better service! Tom, Monica, and Stephanie all go above and beyond, and they deserve all the recognition for their outstanding support. Highly recommend this team!"
We responded:
"Britt, You and Brittney have been great customers - responsive, helpful and communicative. We couldn't ask for better people to do business with. Thank you for trusting us and allowing us to be part of your team. We appreciate you immensely!"
Profile photo of Yue Zhang

Yue Zhang

March 13, 2025

5  out of  5
rating by Yue Zhang
"Great pricing and friendly staff!"
We responded:
"Hello Yue! Thank you for offering your review of my business. We look forward to serving you now, and into the future. "
Profile photo of Leigh Regan

Leigh Regan

March 12, 2025

5  out of  5
rating by Leigh Regan
"Friendly, knowledgable agents any time I call with a question. I also had a roof claim as a result of hail damage, and that process went very smoothly."
We responded:
"Leigh, your business is very appreciated, as are the comments about our team. We always want to serve as we want to be served, and make others feel like family. Call on us anytime - we’ll be ready to assist!"
Profile photo of Rita Park

Rita Park

March 8, 2025

5  out of  5
rating by Rita Park
"When we moved to Suwanee I was so happy to find Tom Houlihan’s State Farm office near our new home. The staff has been so friendly and helpful with issues that have occurred! I would 100% recommendation Tom and his great staff!"
We responded:
"Rita, we love working with homeowners new to our area because it allows us to demonstrate our desire to serve. I’m really pleased your experience left you feeling that way. We’re here for you when you need us, and when you don’t. Call anytime for anything."
Profile photo of Christine Andrews

Christine Andrews

March 6, 2025

5  out of  5
rating by Christine Andrews
"Tom Houlihan’s team with State Farm gave me excellent service in helping me move my elderly parent’s insurance from their house to the retirement home. Thank you!"
We responded:
"Christine, I'm really pleased that our efforts made yours easier and that your parents are in a good, safe place. We're always here, ready to help, and will do so with a great attitude. Thank you for trusting in us. "
Profile photo of Jamie W.

Jamie W.

March 4, 2025

5  out of  5
rating by Jamie W.
"Amy and Monica at State Farm were amazing! They made getting home insurance easy, answering all my questions with professionalism and care. Highly recommend!"
We responded:
"Thank you, JW! We're here for you whenever you need us and we appreciate your business. "
Profile photo of chuck moore

chuck moore

February 28, 2025

5  out of  5
rating by chuck moore
"Very professional and knowledgeable staff. Provided excellent customer service and was the most pleasant experience I’ve ever had in dealing with an insurance company and agent"
We responded:
"Chuck, really appreciate your review of my team and willingness to share it with others. We work hard to treat others like we want to be treated, that means doing so with each interaction, each time. I'm so pleased that your experience made such a favorable impression. I hope you'll share with your friends! Thanks for allowing us to serve you."
Profile photo of Jessica Jia

Jessica Jia

February 28, 2025

5  out of  5
rating by Jessica Jia
"Stephanie was really helpful. She is prompt to respond."
We responded:
"Thank you, Jessica! I appreciate your review and am thankful for your business. Please call us anytime for anything. "
Profile photo of YASH P

YASH P

February 27, 2025

5  out of  5
rating by YASH P
"Had a great experience very professional and friendly gave me a good quote on my policy. They care about customers and great service and detail every information which make them better and unique . Shoutout to Monica Definitely recommend them you guys are the best"
We responded:
"Yash, this is the kind of review that makes me proud to be a business owner. We always want to treat each interaction as our only concern. Your experience seems to have been consistent with that. We're here for you whenever you need assistance - morning, noon or night. Thanks for your business!"