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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Bailey

Ashley Bailey

May 30, 2026

5  out of  5
rating by Ashley Bailey
"Amy Permian is the best, she is so great at finding the best deals for me!"
We responded:
"Ashley, thank you for taking the time to leave us a review! I'm glad to hear that Amy has been able to find great deals for you. We appreciate your support and are here if you need anything else!"
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Rob Lang

May 27, 2026

5  out of  5
rating by Rob Lang
"Tom and his staff are top notch! Super friendly, helpful, and easy to work with. They always take the time out of their day to answer any of my questions."
We responded:
"Hey Rob, thank you for taking the time to leave us a review! I'm happy to hear that you find our team friendly and helpful. We always aim to make sure your questions are answered and you feel supported. We appreciate your support!"
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Ben Malone

May 26, 2026

5  out of  5
rating by Ben Malone
"Amy Perlman was super helpful in getting me set up with renters insurance! Took five minutes with no issues. I would come here again for insurance."
We responded:
"Hey Ben, thank you for taking the time to leave us a review! I'm glad Amy was able to assist you quickly with your insurance. We’re happy to have you with us and look forward to helping you with any future insurance needs. We appreciate your support!"
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Daniel Perlman

May 26, 2026

5  out of  5
rating by Daniel Perlman
"An office full of incredible people through and through! Tom and his staff have always made the insurance process as easy as possible and are people you can trust. I look forward to their great service and help with my insurance needs for years to come!"
We responded:
"Thank you, Daniel! I'm happy to hear that you find our team incredible and that we've made the insurance process easy for you. We truly value your trust and look forward to continuing to assist with your insurance needs. We appreciate your support!"
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Will Neville

May 26, 2026

5  out of  5
rating by Will Neville
"Great experience with Tom Houlihan State Farm. Amy made it super quick and easy for me to setup a new renters insurance policy."
We responded:
"Hey Will, thank you for taking the time to leave us a review! I'm happy to hear that Amy made setting up your insurance policy quick and easy. We always aim to provide a smooth experience for our customers. Let us know if we can help with anything else!"
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Audra Smarr

May 20, 2026

5  out of  5
rating by Audra Smarr
"Thanks Stephanie for the time you spent helping me navigate through finding car & rental insurance. Also,taking the time to give me great rates to add my mother to a new life insurance policy. My experience with you all was Awesome. Tom your team is the Best."
We responded:
"Thank you, Audra! I'm happy to hear that Stephanie was able to assist you with your insurance needs, as well as finding a great rate for your mother's insurance policy. We strive to provide excellent service, and it's wonderful to know you had an awesome experience with our team. We appreciate your support!"
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Ron R

May 4, 2026

3  out of  5
rating by Ron R
"After 3 years of insurance with StateFarm - I found better value for money with another insurance agency so I left StateFarm."
We responded:
"Ron, we worked hard to provide you with a level of service and value that's uncommon today. I'm sorry you felt it necessary to seek that service and value from another State Farm agent. I don't make the policies that the company employs, and I don't have the liberty to change them. Good luck to you and your family."
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Robby Monteith

April 28, 2026

5  out of  5
rating by Robby Monteith
"Wonderful experience! They are very responsive, knowledgeable and professional."
We responded:
"Thank you, Robby! I'm happy you had a wonderful experience with our team. We pride ourselves on being responsive, knowledgeable, and professional. If you ever need anything else, feel free to reach out!"
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Ben Lai

April 23, 2026

5  out of  5
rating by Ben Lai
"Very kind detail and professional service"
We responded:
"Thank you, Ben! I'm happy you found our service detailed and professional. We strive to provide the best experience for everyone. If you need anything else, feel free to reach out!"
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Craig Wesemeyer

April 23, 2026

5  out of  5
rating by Craig Wesemeyer
"Courteous, responsive, engaging, friendly, competent , knowledgeable. Great agent and great team"
We responded:
"Thank you, Craig! I'm happy to know you found our team courteous and knowledgeable. We strive to provide friendly and engaging service to all our customers. If you ever need anything else, feel free to reach out!"
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Rob Boeye

April 8, 2026

5  out of  5
rating by Rob Boeye
"Tom and team are quick to respond to any claim we have had, and have been professional and thorough when resolving any issues."
We responded:
"Rob, I really appreciate you taking the time to share your experience with others. We want to grow with great families like yours and I know that can only be done if we ACTUALLY provide great service. Thank you for trusting us with your auto and home insurance, and for being a great customer. We appreciate you!"
Profile photo of Kim Hannah

Kim Hannah

April 7, 2026

5  out of  5
rating by Kim Hannah
"I’ve been with this Agent for way over 20 years. The service is superb. Liz always takes care of any questions and is very prompt in responding. Moreover, I have no complaints whatsoever about our rates with our vehicles or homeowners costs. I highly suggest using Tom Houlihan and team!!"
We responded:
"Thank you Kim! You HAVE been here a long time, and we appreciate having you. Liz works hard to treat others like she wants to be treated, and I believe she does a great job giving each customer the time and care they deserve. I'm glad you do too! Thank you for your business and trust in us. We appreciate YOU!"
Profile photo of Shelby L Nash

Shelby L Nash

April 6, 2026

5  out of  5
rating by Shelby L Nash
"Absolute best insurance experience I’ve ever had. My agent, Liz, was incredibly kind and helpful. She helped me get my monthly payment from over $500 to under $200 with incredible coverage still. I can not recommend this office, or Liz enough."
We responded:
"Shelby, please tell everyone you know about the experience you had! We want everyone to experience what you did, and to know that it is POSSIBLE to get excellent customer service in the insurance industry! We do that every day, and we take great pride in having customers that hold us to a high standard because of it. Thank you for your business and for your trust. We look forward to serving you for a long time!"
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Dylan Kindermann

March 31, 2026

5  out of  5
rating by Dylan Kindermann
"Friendliest team I have ever dealt with!!"
We responded:
"Succinct and to the point! Thanks Dylan. We love our customers and appreciate when they share their experiences with us and others. We're thrilled that you're happy! Thanks for your business!"
Profile photo of Yejin Heo

Yejin Heo

March 26, 2026

5  out of  5
rating by Yejin Heo
"Tom's team has been so kind, responsive, and helpful throughout last-minute policy changes! They have been the best insurance office to work with by far and would recommend them to anyone."
We responded:
"Yejin, I love to hear feedback like this. Our goal is to provide a top notch customer service experience that’s personal to you. Thank you for your trust, your confidence and your business. Please call us anytime, for anything!"
Profile photo of D P

D P

March 20, 2026

5  out of  5
rating by D P
"I have been a customer of Tom's for a few years now. Initially I had a policy with some SF agent somewhere in Dekalb whom I didn't even know. It didn't matter much because I was just paying for myself. When my first daughter started driving I realized that I wanted to meet with and know who was taking care of my policies. I searched online and decided to meet first with Tom due to high reviews. I easily set up an appointment and met face to face with Tom and also was introduced to his team. I was thoroughly satisfied with them and switched my policies. Then a year later my second daughter started to drive. OMG! I am a single father who bought them good reliable cars and helps with their insurance but I am not independently wealthy so every amount of saving while getting great coverage is so important. Again, I met with the team and they made it happen. I need to give a very special shout out to Liz who worked tirelessly with me to make sure I was getting the best coverage at the best price. Tom and his team (especially Liz!) provide great and honest customer service! David Pasion"
We responded:
"David, this review is so amazing and appreciated, I don’t even know what to say. When you work hard like Liz does, and like all of my team does, having a customer offer this kind of praise is very welcomed! Thank you and thank you for your trust in us. "
Profile photo of Yisela Vasquez

Yisela Vasquez

March 18, 2026

5  out of  5
rating by Yisela Vasquez
"Amy is so sweet and so genuine! She looks out for your best interest, and I will happily refer people to this wonderful office because of how kind, compassionate, and knowledgeable they are."
We responded:
"Yisela, thank you so much for taking the time to share your experience with us and others. We have a genuine desire to treat every customer the way Amy treated you. Hearing that we succeeded is the greatest reward. We appreciate your business and look forward to serving you for a long time to come. Blessings to you and your family. "
Profile photo of Kirk Roach

Kirk Roach

March 11, 2026

5  out of  5
rating by Kirk Roach
"Been with this group for 30+ years. Great personal service, value and commitment!"
We responded:
"Kirk, Thanks for sharing your experience with us and others who may see this. I got into this business because I wanted to work with and serve others. Hearing the positive results of that commitment and mission is the best reward for our work. Thanks for your business and trust in us. Here's to another 30!"
Profile photo of Tori Jacobs

Tori Jacobs

March 10, 2026

5  out of  5
rating by Tori Jacobs
"Amy Perlman is the best! She is incredibly helpful - always sweet, friendly, and so easy to work with! She has always worked with me to get the best prices, which in this economy is very appreciated :) I’ve been with this State Farm office since 2019, and they have consistently taken great care of me. Highly recommend this location, especially if you want top‑notch service!"
We responded:
"Tori, what an incredible compliment to share on Amy's behalf. She works very hard to provide top notch customer service. I'm glad you got to experience that from her. The rest of my team is waiting to provide that service the next time you call! Thank you for your business!"
Profile photo of Fernando Gonzalez

Fernando Gonzalez

February 20, 2026

5  out of  5
rating by Fernando Gonzalez
"I just finished coming back home from visiting the state farm office near me. And I had a wonderful experience with the help of Mrs Liz Colker who assisted me with a small problem I had. It's true (like a good neighbor State Farm is There to help me) Thank you for your help. Fernando Gonzalez"
We responded:
"Fernando, we love having our customers come in the office to visit with us. Thank you for coming by for a conversation and allowing us to get acquainted. Liz is a trusted member of my team who seeks to treat others as she wants to be treated. I’m really happy that was your experience. Please call us anytime, for any needs you have."
Profile photo of Corrine Foisy

Corrine Foisy

February 3, 2026

5  out of  5
rating by Corrine Foisy
"Amy from state farm is always so helpful with all my questions and helping navigate the best deals for my car insurance."
We responded:
"Corrine, your note was a really bright spot in our day here at the office! It's great to know that the attempt to provide excellent service is recognized! Thank you for sharing your experience and for trusting us to work with you. We'll be here when you need us! Have a great day."
Profile photo of John Heineman

John Heineman

January 26, 2026

5  out of  5
rating by John Heineman
"Always helpful and responsive. Great service and follow up."
We responded:
"You've been with us a long time John, and we've addressed many questions and worked through many issues together. Thank you for allowing us to be your resource for auto, home, umbrella and Commercial Insurance. We appreciate your support and are thankful for your trust. "
Profile photo of Warranty Claims

Warranty Claims

January 23, 2026

5  out of  5
rating by Warranty Claims
"So happy I went back to State Farm this year, Tom Houlihan's team was easy, fast & effcient. I am saving so much money moving back to them for Autos, Home & Investment Property. Highly recommend if you are search for new insurance in the new year! Thank you to everyone there, Valerie P Kellar"
We responded:
"Valerie, we've missed you! Thank you for giving us another opportunity to work together. I understand that each household has to watch out for their costs, and sometimes that means we make decisions to go with a different insurance option. But when it makes sense to return to the option you've known and trust for so long, we're here. I appreciate your business and your willingness to share with others. We want more customers just like you!"
Profile photo of Grace C

Grace C

January 22, 2026

5  out of  5
rating by Grace C
"Liz is incredible. She helped my fiancé and me navigate multiple policies and provided thoughtful guidance on the best options for us, always with integrity, honesty, and a genuine assessment of our actual needs. The entire team is exceptionally responsive and kind, it’s truly a breath of fresh air to work with an agency that clearly has your best interests in mind. If you’re looking to combine policies, switch agencies, or even just ask questions, I highly recommend calling Tom’s office."
We responded:
"Wow Grace! Thank you for those remarks! Liz IS incredibly thoughtful and focused on customer satisfaction. Your interaction with her is reflective of her concern to do what's right for YOU. If we all do that, then it works out for everyone. Thank you for your business! We greatly appreciate it, and you!"
Profile photo of kavita bajaj

kavita bajaj

January 21, 2026

5  out of  5
rating by kavita bajaj
"⭐️⭐️⭐️⭐️⭐️ Great experience with Amy Perlman! The process was smooth, customer service was helpful, and everything was explained clearly. I’m very satisfied."
We responded:
"Kavita, I want to thank you for taking the time to share your experience of our office, with others. We're focused on growing this agency with great families, like yours, who appreciate a personal touch from someone who understands their own situation. Amy, Monica, Liz and Stephanie are all excellent at that. But we're not just here at the time of the sale. We feel we excel at the time of the claim to provide understanding and assistance during a time that is unfamiliar to most. Thank you for trusting us to provide this service to you. Call on us anytime, for anything you may need. Blessings to you and your family. "