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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elizabeth Short

Elizabeth Short

January 3, 2025

5  out of  5
rating by Elizabeth Short
"I have been with Tom Houlihan’s office for years! They are always very responsive and helpful. If you need a good insurance agent, I recommend Tom Houlihan!s office!"
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Stacy Daniels

December 21, 2024

5  out of  5
rating by Stacy Daniels
"The staff is very polite and understanding I would recommend anybody to this company"
We responded:
"Stacy, we appreciate having you as a customer with us for many years. A review of our service like the one above means a great deal to us. THANK YOU for your trust and willingness to allow us to serve you. We look forward to many more years. "
Profile photo of Kie Sian Scibilia

Kie Sian Scibilia

December 20, 2024

5  out of  5
rating by Kie Sian Scibilia
"Tom Houlihan's team is the best. His team, especially Amy Perlman and Monica always friendly, knowledgeable, responsive, and answer my question in timely manner. I highly recommend them."
We responded:
"Thank you Kie! You worked with two of the best. They serve others with great care and intention. I'm proud of their efforts and especially the fact that you felt that attention. Thanks for your trust in us to service your insurance business!"
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Mitzie Smith (Shorty)

December 12, 2024

5  out of  5
rating by Mitzie Smith (Shorty)
"Good Morning, My name is Mitzie, I have been with state farm for over 30 years. Therefore I have never had any issues within the company or with it staff. I have to say the atlanta branch whom I have been working with for all these years have been outstanding and still is today. Mr. Houlihan is a very understanding person whom I have know to get very personal when it comer to satisfying his customers. He treats each individual on his/her level rather its personal or professional he goes out his way to make sure you are satisfied even if it takes him going that extra mile. Let not forget the ladies who work beside him, I don't think he could be where he is without them. Hats off the the ladies you are amazing when it comes to supporting Mr. Houlihan and the customers in your office and on the books. Mitzie Smith Thanks for all these great years of service you are a blessing from above! December 12, 2024"
We responded:
"Mitzie- we have loved having you as a customer, and have been honored to serve your insurance needs. We strive to treat others as they want to be treated, and provide service to support that goal. Monica, Stephanie and Amy love our customers and work hard to make each interaction remarkable. Thank you for your kind words and for sharing them with others. We want to grow with other great customers like you! Thank you. "
Profile photo of Sue Bova

Sue Bova

December 10, 2024

5  out of  5
rating by Sue Bova
"Excellent Agency, professional team, and quality customer service. Recommend them highly!"
We responded:
"Sue, Thank you for trusting us with your home and auto insurance. We really appreciate your business and welcome a chance to serve you. Please call us anytime, for anything. We'll be here for you."
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T dugans

December 7, 2024

5  out of  5
rating by T dugans
"I am elated that I found Tom Houlihan, State Farm Insurance Company. The people working at this branch are knowledgeable and friendly. They have been patient and professional. I especially like that I can text them and they will actually text back, in a timely manner. Thank you 😊"
We responded:
"Ti-Ka - thank you for this wonderful compliment of my team and their service to you. We're thrilled to have you with us, and we look forward to serving you going forward. Please don't hesitate to call on us at anytime, for anything - and please send us your friends! We want to grow with great families, like yours! "
Profile photo of Esther Baxter

Esther Baxter

December 5, 2024

5  out of  5
rating by Esther Baxter
"Tom Houlihan and his staff are the best. Monica and Stephanie are great to work with and are very knowledgeable. 10 out of 10, would recommend to my family and friends!!!!!"
We responded:
"Esther! What a wonderful compliment for our team! Thank you. Monica and Stephanie are great teammates, and they strive to provide everyone with the same experience you had. We welcome a referral to any of your family and friends. We want to grow with other great families! Thank you."
Profile photo of Ivan Hoyos

Ivan Hoyos

December 5, 2024

5  out of  5
rating by Ivan Hoyos
"I have conducted business with now 3 different State Farm agencies and I must admit Tom Houlihan's group is the best. Amy and Monica are always pleasant and more than happy to help me with any questions or concerns I may have. I am beyond thrilled that I was recommended this agency for all my insurance needs!"
We responded:
"Ivan, thank you for your review of our service. We strive to provide personal service that makes each person feel appreciated and respected. Monica and Amy do a great job to that end. I'm glad you were able to experience this. Please tell your friends about us! We'd love to meet them! We appreciate you. "
Profile photo of Diana Manole

Diana Manole

October 4, 2024

5  out of  5
rating by Diana Manole
"Since I join State Farm I am very happy with the insurance ,I don't need to worry for any surprises like other insurance companies. The staff is very professional and always helpful, specifically Tom Houlihan. I will gladly refer any of my friends, family to by insurance from State Farm.They go extra mile all the time. Thank you State Farm."
We responded:
"Thank you Diana! This is a tremendous compliment of your experience with us. We are honored to have your support! Thank you for allowing us to serve you."
Profile photo of Ezekiel Jackson

Ezekiel Jackson

September 4, 2024

5  out of  5
rating by Ezekiel Jackson
"Really great custmer service! Very nice folks"
We responded:
"Thank you Ezekiel for taking the time to share your experience with us and others. We strive to make each interaction for auto, home or life insurance something that leaves people feeling appreciated and heard. Please call on us at anytime for anything you may need, or have questions about. Thanks again!"
Profile photo of Allison Barnett

Allison Barnett

August 27, 2024

5  out of  5
rating by Allison Barnett
"Great customer service! Super fast help and great employees! Shout out to Amy Perlman for being so educated and helpful!!! Anything I needed she was there to help!"
We responded:
"Allison, thank you for such a complimentary review of Amy and our office. We love it when our customers have had a great experience with us. It's the purpose for what we do. We appreciate the opportunity to work with you and thank you for your business! Call us anytime for anything. "
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United Hearts

August 26, 2024

5  out of  5
rating by United Hearts
"We have had 3 different homes and multiple autos insured with Tom since 2005 and he and Stephanie have always been so very quick and helpful with all our needs, transitions and claims. We are very grateful for all their assistance these past almost 20 years that included navigating auto insurance with 4 teen drivers! I highly recommend Tom and his team! Kathy S."
We responded:
"Kathy, y'all are near and dear to us! We so appreciate your support of this agency and your willingness to allow us to help you with your auto and home insurance. Navigating teen drivers is certainly a challenge, but we've been able to work through it together. We love being part of your team. Thanks for being part of ours. We are thankful for you!"
Profile photo of Whitney Bonk

Whitney Bonk

August 8, 2024

5  out of  5
rating by Whitney Bonk
"I recently purchased renters insurance at Tom Houlihan’s agency and had a fabulous experience. The process was quick and easy. They even went above and beyond by calling to make sure I had received everything in the mail. I had the pleasure of speaking with Daniel and Monica who both were so kind."
We responded:
"Whitney- I really appreciate your kind words for our agency, specifically Daniel and Monica. Both of them work very hard to provide a level of service that’s worthy of your trust. We appreciate you choosing us for your renters insurance and hope you’ll call on us for any other needs you may have. "
Profile photo of Daniel Craig

Daniel Craig

August 7, 2024

5  out of  5
rating by Daniel Craig
"Fantastic customer service. This team is always there when we need them"
We responded:
"Daniel, I love your comments. Thank you for recognizing our team in this way. We work really hard to deliver top notch service, each and every time. It sounds like we succeeded! Thanks for your business and for your trust in us. We appreciate you!"
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Yan S

July 25, 2024

5  out of  5
rating by Yan S
"I’ve had the pleasure of working with Stephanie at Tom Houlihan's Office for over 4 years now, and I can’t say enough good things about her! From the very beginning, Stephanie has been attentive, knowledgeable, and incredibly patient. She took the time to explain all my policy options in detail, ensuring I felt comfortable and informed every step of the way. She always responds promptly, which has been greatly appreciated. I highly recommend her services!"
We responded:
"Thank you Yan for your review! I love it when our customers feel they have received attention to their concerns with a personal touch. Stephanie strives to do that with each interaction. We want to treat others the way we would like to be treated. I'm thankful you have felt that way. Please call on us anytime, for anything. "
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Larry Brownlee

July 17, 2024

5  out of  5
rating by Larry Brownlee
"Tom has been my agent for many years and I have used State Farm for almost 50 years! Tom and his staff are very proactive and have worked with me to customize my policies to meet (and not exceed) my needs."
We responded:
"Larry, every agent dreams of having a customer like you: someone who is involved and proactive about their needs and coverage, and who is receptive to conversations from me and my team about areas of concern. We strive to be informative, without being pushy about products you don't need. We recognize that you can make decisions for yourself. Our goal is to make sure you have good information. Thanks for being receptive to us and to trusting us to serve you and Barbara. We appreciate you. "
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Mom

July 15, 2024

5  out of  5
rating by Mom
"Great people. Very knowledgeable and friendly. Gave me what I wanted and needed. Cars and house in one bundle with over a $1000 in savings yearly. Best decision I’ve ever made. Check your insurance policies yearly. I didn’t but Amy checked my old policy and did them better. Thanks"
We responded:
""Best decision I've ever made" WOW! That's high praise! I love that your experience was SO good. We're open to conversations about your cost and coverage whenever it's good for YOU - so don't hesitate to let us know when you would like to speak. We will be calling on you from time to time to notify of items we see. THANK YOU for your decision to become part of our agency. Our mission will be to affirm that decision at each renewal. Call us anytime, for anything!"
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Mak Rvr

July 14, 2024

5  out of  5
rating by Mak Rvr
"An amazing team to work with. Highly recommend."
We responded:
"Mak- we appreciate your business and your compliments! Thank you for trusting in us and our team!"
Profile photo of Edmund Ilczuk, Jr

Edmund Ilczuk, Jr

July 8, 2024

4  out of  5
rating by Edmund Ilczuk, Jr
"Very prompt. And efficient in helping their customers fully"
We responded:
"Thanks Edmund! We appreciate your business and your willingness to share your experience with others!"
Profile photo of Caleb Tallant

Caleb Tallant

June 27, 2024

5  out of  5
rating by Caleb Tallant
"I had a great experience with Amy getting my 1979 VW Rabbit insured. She was very helpful with any questions I had and provided great customer service."
We responded:
"Caleb - we are honored to count you among the customers we serve here. I'm not surprised that your experience was excellent. Amy provides that kind of service to everyone. Please don't hesitate to call us anytime for anything!"
Profile photo of Brenda Fanning

Brenda Fanning

June 27, 2024

5  out of  5
rating by Brenda Fanning
"Caring, helpful team dots all the Is and crosses the Ts, for an excellent experience."
We responded:
"Brief and to the point! I like your review Brenda. We strive to do it right every time. I'm really happy that we got it right for you, and that you are among our great customers. Thank you Brenda! "
Profile photo of Seba Baker

Seba Baker

June 27, 2024

5  out of  5
rating by Seba Baker
"Amy & Monica made my experience with State Farm so painless and actually very pleasant!! I initially had my reservations about the company but these two phenomenal women at State Farm debunked any bad ideas I had about the company. I usually don’t write reviews but this review was well needed. Thanks ladies!!"
We responded:
"Dixie, This review really makes me smile. To have made an opinion on you as you describe above is a true testament to Amy and Monica's desire to help and serve others. They ARE phenomenal because they work very hard to assure our customers have a unique experience. Thank you for allowing us to work with you and for trusting us to serve you. "
Profile photo of Brian Long

Brian Long

June 25, 2024

5  out of  5
rating by Brian Long
"Just recently renewed my life insurance policy. They worked quickly and made it the easiest renewal policy I’ve ever had, also very friendly to work with."
We responded:
"Brian, we really appreciate your comments about your experience with us. We strive to provide each customer with an experience worthy of telling others. Thank you for doing that. We want to grow with great families like yours and your review helps us to achieve that goal. We look forward to serving you for a long time!"
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Julia Gonzalez Varela

June 20, 2024

5  out of  5
rating by Julia Gonzalez Varela
"so kind Monica is super helpful and nice"
We responded:
"Julia, we appreciate your willingness to let others know about your experience. Monica works hard to make sure she treats others the way she wants to be treated. Each time on the phone or in person, you'll get that kind of service. Thank you for giving us the opportunity to work with you. We look forward to a long relationship. "
Profile photo of Cindy Lord

Cindy Lord

June 15, 2024

5  out of  5
rating by Cindy Lord
"I’ve been with Tom Houlihan’s Insurance for over 25 years now. They’ve given me top notch service throughout. I’ve had multiple policies over the years including my home, personal umbrella, life insurance, disability insurance and numerous cars. I totally recommend them."
We responded:
"Cindy- I take this as high praise from someone who seeks and deals with customers all the time. If we’re making an impression on a person who deals in customer satisfaction, that makes me very happy. Thanks for trusting us to serve you all this time. We don’t take our commitment lightly, and we are honored to serve you and your family. Thank you!"